A few months back I had a guy come in looking for a way to clean out his kitchen drain. He said that all the standard chemicals didn't help and that when he removed the P-trap and stuck the cable into the PVC pipe in the wall it only went a few inches before getting stuck.
It was a slow night so I spent some time with this guy trying to figure out another approach. If he came in today I'd point him at the Clog Buster and send him on his way, but the store didn't carry it at the time so we came up with a complicated series of couplings and adapters to connect his garden hose directly into the drainpipe.
We finally got everything together and as I tossed it all into a basket for him we had this exchange:
Me: So, when you stuck the snake down the drain how far did it go before it got stuck?
Him: Snake?
Me: (taking the basket and dumping it onto the shelf) Follow me.
Turns out he hadn't used an auger of any kind - instead, he had unbent a wire coat-hanger and shoved it into the drainpipe.
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